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Frequently Asked Questions
Delivery across Qatar in 24–48 hours with cash on delivery.
Yes. With cash on delivery you receive the item first and then pay. Please inspect it on delivery and tell us immediately if anything is wrong.
Yes. AIWA HOME offers cash on delivery across Qatar, so you pay when your order arrives. You can also order and confirm your order through WhatsApp.
Yes. AIWA HOME delivers across Qatar from our fulfillment location in Doha, including Doha, Al Wakrah, Al Rayyan, Lusail and Al Khor.
Standard delivery takes 24–48 hours. Our delivery team may call you before delivery to confirm your location and availability.
Delivery is QAR 10 within 28 km of our Doha location and QAR 15 for addresses more than 28 km away. The exact charge is shown at checkout before you place your order.
You can request a return within 3 days of receiving your item. It must be unused and in its original packaging. If an item arrives damaged, defective or wrong, contact us right away on +974 30716555 and we will make it right.
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